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Getting started as a venue manager

Accept your invitation, understand your role, and manage bookings at your venue.

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Written by Julia Kasprzak
Updated today

You've been invited to manage a venue on One Coworking. Here's how to accept your invitation and get up to speed with your dashboard.

Step 1: Accept your invitation

Check your inbox for an invitation email from One Coworking. Click the link to accept.

  • If you already have a One Coworking account, you'll be taken straight to your venue dashboard.

  • If you're new, you'll be prompted to create an account first — it takes about two minutes.

Step 2: Understand your role

There are two venue roles:

Role

What you can do

Venue Manager

View all bookings for your assigned venue(s)

Venue Admin

Approve/reject bookings, update venue details, invite other managers

Not sure which role you have? Check with the person who invited you, or look at what's available in your dashboard.

Step 3: Find your way around the dashboard

Your venue dashboard shows:

  • Bookings — a filterable list of all bookings (by date, status, booking type). On mobile, bookings appear as swipeable cards.

  • Pending requests — bookings awaiting your approval (if your venue uses the approval workflow)

  • Venue settings — update details, manage managers (Venue Admin only)

Step 4: Handle your first booking

If your venue uses the approval workflow, new bookings arrive as "Pending." Review the request and click Approve or Reject — the guest is notified immediately.

Need help or have a dispute?

Try to resolve issues directly with the guest first. If that doesn't work, reach out via the in-app chat — we'll step in and help.

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