Your booking confirmation (including your ticket and QR code) is sent automatically after a successful payment. If it hasn't arrived, here's what to check.
Step 1: Check your spam folder
Confirmation emails occasionally land in spam or junk. Search your inbox for "One Coworking" or check your spam folder directly.
Step 2: Check your dashboard
Your booking is recorded in your dashboard regardless of whether the email arrived. Log in at application.onecoworking.com and go to Bookings — your confirmed booking and downloadable ticket will be there.
Step 3: Check the right email address
Confirmation emails go to the address on your One Coworking account. Make sure you're checking the right inbox — especially if you signed up with Google or Apple, which may use a different address than expected.
Step 4: Wait a few minutes
Emails are sent immediately after payment, but delivery can occasionally be delayed by a few minutes depending on your email provider.
Still nothing?
Contact us via the in-app chat or email help@onecoworking.com and we'll resend your confirmation straight away.