For Coworkers

Is there a minimum subscription period for One Coworking plans?

Can I cancel my membership after one month?

Written by Agne Gauciute
Updated over a week ago

Is the membership subscription-based?

Do the plans auto-renew? Will I be charged again after buying a One Coworking plan?

Written by Agne Gauciute
Updated over a week ago

How to buy a coworking plan?

Learn how to get one of our flexible memberships on the iOS app or purchase a plan on the web.

Written by Agne Gauciute
Updated over a week ago

What are the membership options?

What different plans can I choose from? How many check-ins do I get with each plan? What do I get with the different memberships?

Written by Agne Gauciute
Updated over a week ago

What are the supported payment methods?

What are different ways to pay for my membership?

Written by Christoph Fahle
Updated over a week ago

I was incorrectly charged. How do I sort it out?

How to request a refund?

Written by Christoph Fahle
Updated over a week ago

I changed my mind. Can I get a full refund if I did not use any of the passes in the plan?

What is the refund policy?

Written by Christoph Fahle
Updated over a week ago

How do I change or cancel my subscription?

I want to stop recurring card payment or upgrade to another plan. What to do? Will I lose all of the check-in credits?

Written by Agne Gauciute
Updated over a week ago

How to use the One Coworking Roaming Network?

Learn how you can work from different coworking spaces in the world for free!

Written by Agne Gauciute
Updated over a week ago

How to verify my existing Coworking Space membership in iOS?

Learn how to connect your membership plan with One Coworking.

Written by Agne Gauciute
Updated over a week ago

What is my free roaming limit?

Members of our partner coworking spaces can roam for free for a limited number of days per month. Learn what limit applies to you!

Written by Agne Gauciute
Updated over a week ago

How to insert a voucher code in iOS?

Detailed guide on how to use vouchers.

Written by Agne Gauciute
Updated over a week ago

How to insert a voucher code in Android?

Learn how to activate a voucher on Android device.

Written by Agne Gauciute
Updated over a week ago

Troubleshooting for Individual Customers

If you're not part of a Team Plan and you cannot check in or your app is not working, here's a step by step guide on how to fix it.

Written by Agne Gauciute
Updated over a week ago

Why should I become a member of One Coworking?

Explore the benefits of becoming a user.

Written by Christoph Fahle
Updated over a week ago

How do I become a member?

I would like to sign up and use the app. What to do?

Written by Christoph Fahle
Updated over a week ago

My app crashed! What to do?

Can I enter the space without the app when it keeps crashing? How to report crashes an bugs?

Written by Christoph Fahle
Updated over a week ago

Do you offer a free trial?

I would like to try it out for free.

Written by Christoph Fahle
Updated over a week ago

Are there any restrictions on how many spaces can I check in to per day?

How many spaces a day can I visit?

Written by Christoph Fahle
Updated over a week ago

Is it possible to reserve a seat in advance?

Do you accept seat reservations?

Written by Christoph Fahle
Updated over a week ago

What perks do I get along with my membership?

Booking meeting rooms, attending members-only events, reserving event space, using members-only benefits.

Written by Christoph Fahle
Updated over a week ago

How long is my entry pass valid after checking-in?

How long can I stay in the coworking space for?

Written by Christoph Fahle
Updated over a week ago

How can I interact with One Coworking community?

Is there a way to reach out to other coworkers and app users?

Written by Christoph Fahle
Updated over a week ago

Can I get a 24-hour access to the coworking space of my choice?

Can I enter a space outside of normal working hours?

Written by Christoph Fahle
Updated over a week ago

Can I book a meeting or conference room in a coworking space of my choice?

Do you handle bookings of amenities?

Written by Christoph Fahle
Updated over a week ago

Can I bring clients/guests along?

Written by Christoph Fahle
Updated over a week ago

Do the coworking spaces provide catering services and coffee?

Can I get food and coffee at the spaces?

Written by Christoph Fahle
Updated over a week ago

What sort of events are delivered by coworking spaces?

What kind of events are happening in spaces?

Written by Christoph Fahle
Updated over a week ago