Group 65
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For Coworkers
For Coworkers
All you need to know about the app as a user.
28 articles in this collection
Written by
Christoph Fahle
and
Agne Gauciute
FAQ // plan holders
Is there a minimum subscription period for One Coworking plans?
Can I cancel my membership after one month?
Written by
Agne Gauciute
Updated over a week ago
Is the membership subscription-based?
Do the plans auto-renew? Will I be charged again after buying a One Coworking plan?
Written by
Agne Gauciute
Updated over a week ago
How to buy a coworking plan?
Learn how to get one of our flexible memberships on the iOS app or purchase a plan on the web.
Written by
Agne Gauciute
Updated over a week ago
What are the membership options?
What different plans can I choose from? How many check-ins do I get with each plan? What do I get with the different memberships?
Written by
Agne Gauciute
Updated over a week ago
What are the supported payment methods?
What are different ways to pay for my membership?
Written by
Christoph Fahle
Updated over a week ago
I was incorrectly charged. How do I sort it out?
How to request a refund?
Written by
Christoph Fahle
Updated over a week ago
I changed my mind. Can I get a full refund if I did not use any of the passes in the plan?
What is the refund policy?
Written by
Christoph Fahle
Updated over a week ago
How do I change or cancel my subscription?
I want to stop recurring card payment or upgrade to another plan. What to do? Will I lose all of the check-in credits?
Written by
Agne Gauciute
Updated over a week ago
FAQ // members of a partnerspace
How to use the One Coworking Roaming Network?
Learn how you can work from different coworking spaces in the world for free!
Written by
Agne Gauciute
Updated over a week ago
How to verify my existing Coworking Space membership in iOS?
Learn how to connect your membership plan with One Coworking.
Written by
Agne Gauciute
Updated over a week ago
What is my free roaming limit?
Members of our partner coworking spaces can roam for free for a limited number of days per month. Learn what limit applies to you!
Written by
Agne Gauciute
Updated over a week ago
How to insert a voucher code in iOS?
Detailed guide on how to use vouchers.
Written by
Agne Gauciute
Updated over a week ago
How to insert a voucher code in Android?
Learn how to activate a voucher on Android device.
Written by
Agne Gauciute
Updated over a week ago
FAQ general
Troubleshooting for Individual Customers
If you're not part of a Team Plan and you cannot check in or your app is not working, here's a step by step guide on how to fix it.
Written by
Agne Gauciute
Updated over a week ago
Why should I become a member of One Coworking?
Explore the benefits of becoming a user.
Written by
Christoph Fahle
Updated over a week ago
How do I become a member?
I would like to sign up and use the app. What to do?
Written by
Christoph Fahle
Updated over a week ago
My app crashed! What to do?
Can I enter the space without the app when it keeps crashing? How to report crashes an bugs?
Written by
Christoph Fahle
Updated over a week ago
Do you offer a free trial?
I would like to try it out for free.
Written by
Christoph Fahle
Updated over a week ago
Are there any restrictions on how many spaces can I check in to per day?
How many spaces a day can I visit?
Written by
Christoph Fahle
Updated over a week ago
Is it possible to reserve a seat in advance?
Do you accept seat reservations?
Written by
Christoph Fahle
Updated over a week ago
What perks do I get along with my membership?
Booking meeting rooms, attending members-only events, reserving event space, using members-only benefits.
Written by
Christoph Fahle
Updated over a week ago
How long is my entry pass valid after checking-in?
How long can I stay in the coworking space for?
Written by
Christoph Fahle
Updated over a week ago
How can I interact with One Coworking community?
Is there a way to reach out to other coworkers and app users?
Written by
Christoph Fahle
Updated over a week ago
Can I get a 24-hour access to the coworking space of my choice?
Can I enter a space outside of normal working hours?
Written by
Christoph Fahle
Updated over a week ago
Can I book a meeting or conference room in a coworking space of my choice?
Do you handle bookings of amenities?
Written by
Christoph Fahle
Updated over a week ago
Can I bring clients/guests along?
Written by
Christoph Fahle
Updated over a week ago
Do the coworking spaces provide catering services and coffee?
Can I get food and coffee at the spaces?
Written by
Christoph Fahle
Updated over a week ago
What sort of events are delivered by coworking spaces?
What kind of events are happening in spaces?
Written by
Christoph Fahle
Updated over a week ago